Managed Services

ewandzdigital stands out with its proprietary intelligent automation solutions, driving higher customer satisfaction and minimizing downtime. Discover why ewandzdigital is the preferred choice for managed services.

ewandzdigital offers comprehensive IT facilities managed services, covering a wide range of functions such as Network and Security Services, Vendor SLA Management, Desktop Management, IT Helpdesk Management, Server Management, LAN/WAN Management, IT Security Management, Datacenter Management, and more. Here are some key highlights of ewandzdigital:

• ewandzdigital focuses on the complete life cycle of the IT process, going beyond immediate problem-solving.
• Their remote managed services ensure continuous remote support and efficient backup archiving, ensuring optimal IT infrastructure support.
• IT Asset Management Services offered by ewandzdigital help enterprises boost productivity by streamlining efforts spent on other business operations.

ewandzdigital is emerging as a prominent name among leading IT managed service providers in India. We cater to diverse industries such as banking and financial services, insurance, healthcare, higher education, food services, retail, manufacturing, and eCommerce. Our expertise lies in an integrated suite of enterprise-grade software products, services, and solutions. From infrastructure assessment to enhancing business agility, ewandzdigital offers a range of services.

With a team of AWS-certified IT experts, ewandzdigital provides customized solutions tailored to the unique requirements of each enterprise. Our services assist businesses in developing robust architectural practices, reducing risks, and establishing a sustainable IT infrastructure aligned with AWS. This significantly impacts the efficiency of time and IT workloads. We also offer robust disaster recovery services to ensure data security against cyber threats.

Managed Services – Telecommunication

Seamless, world-class managed services

We run managed services for telecom mobility solution providers. This helps them augment their productivity and ensures smooth flow of business processes.

Telecommunications Service Providers operate in a highly competitive market that requires constant innovation and faster time to market, while reducing cost and complexity. We address these challenges through an operating model based on process standardization and alignment to ITIL. This helps our customers create efficiencies and increase effectiveness by improving agility, shortening time to delivery, and improving customer service.

The key tenets of our managed services model are:

• Standardized process framework aligned to ITIL
• KPIs (Key Performance Indicators) and process controls

Telecom Business Applications support

The services we provide are:

• Application Maintenance: Software updates or enhancements to meet changing business needs
• Application Monitoring and Support: Monitoring error logs, line support, and on-call support
• Telecom Testing Services: We provide the following telecom business application testing services:
• Functional Testing
• Test Automation
• Performance Testing
• Security Testing
• Mobile App Testing
• Agile Testing
• Test Strategy
• Test Management
• Process Improvement

Our comprehensive Managed Services are designed for efficiency and effectiveness. We help businesses focus on their core objectives, with us taking care of managing operations and business processes. We especially tailor our services to meet the varied requirements of different businesses to ensure optimal results. This ensures that important tasks are being executed by well-trained, dedicated professionals who give priority to accuracy and speed. Results will be delivered as per the pre-defined schedule on a consistent basis. We are also able to ramp up our teams to meet peak demands.