Analysis
KM Strategy
- Knowledge/Content needs analysis
- Audience analysis
- KM strategy and scope
Design
Planning and Design
- CTQs, processes, templates & stylesheets, knowledge assets and SOP lists
- Change control process
- SOP approval workflow
- High level project plan
Development
Development and Deployment
- Develop knowledge assets, SOPs, documents
- Reviews and signoffs
- Publish content
- Track end user feedback
- Continuous improvement
Governance
Monitoring and Change Control
- Reviews and updates to information
- Notify specific users about new & updated knowledge assets based on their roles and functions in the organization
Unlocking the potential of knowledge management solutions at every level
With years of experience on successful content strategies, we support everything from consulting and content prioritization to efficient and effective content creation, while ensuring information security.
- Seamless Navigation and Resource Discovery: Effortlessly navigate through corporate resources and intranet to access vital information.
- Connect with Colleagues and Experts: Efficiently locate and connect with the right employees and subject matter experts within your organization.
- Access Work Artifacts: Retrieve existing documents for reference or as a foundation for new projects and assignments.
- Streamlined Policies and Procedures: Access accurate and up-to-date methods and processes to ensure efficient execution of tasks and responsibilities.
- Comprehensive Business Knowledge: Gain valuable insights into your business, products, services, and organizational performance.
- Customer Intelligence at Your Fingertips Access detailed customer information and enhance your understanding of customer needs and preferences.
