Analysis

KM Strategy

  • Knowledge/Content needs analysis
  • Audience analysis
  • KM strategy and scope

Design

Planning and Design

  • CTQs, processes, templates & stylesheets, knowledge assets and SOP list
  • Change control process
  • SOP approval workflow
  • High level project plan

Development

Development and Deployment

  • Development of knowledge assets, SOPs, documents
  • Reviews and signoffs
  • Publish content
  • Track end user feedback
  • Continuous improvement

Governance

Monitoring and Change Control

  • Reviews and updates to information Notify specific users about new & updated knowledge assets based on their roles and functions in the organization


With years of experience on successful content strategies, we support everything from consulting and content prioritization to efficient and effective content creation, while ensuring information security.

Unlocking the potential of knowledge management solutions at every level.

Seamless Navigation and Resource Discovery Effortlessly navigate through corporate resources and intranet to access vital information.

Connect with Colleagues and Experts Efficiently locate and connect with the right employees and subject matter experts within your organization.

Access Work Artifacts Retrieve existing documents for reference or as a foundation for new projects and assignments.

Streamlined Policies and Procedures Access accurate and up-to-date methods and processes to ensure efficient execution of tasks and responsibilities.

Comprehensive Business Knowledge Gain valuable insights into your business, products, services, and organizational performance.

Customer Intelligence at Your Fingertips Access detailed customer information and enhance your understanding of customer needs and preferences.

Contact